FICTIONAL PRACTICE NOTES for "Plan your first Copilot agent"
No real customer or employer information.

HELPER IDEA (made up)
Answer questions about the sample company's travel policy.
Sources: one travel policy document, one expense FAQ.
Must refuse: anything about salaries, visas or legal advice.
Hand to a person: any question the documents do not answer.

EXPECTED CHECKS
Rules list what it answers and refuses. 10 test questions include 3 it should refuse.
Access questions for IT: can I create it, can I share it, do others need a license.